Secure payment holding
When a buyer pays for an item on Golisto, the funds don't go straight to the seller. Payment is held securely by Golisto and only released once the buyer confirms that the item has arrived and matches the description.
Trade Protection – How Golisto Keeps Every Transaction Safe
Every transaction on Golisto is protected. Learn how Golisto's secure payment holding, ID verification, and dispute resolution system protects buyers and sellers.
Built for the way collectors actually trade
Buying and selling retro games and collectibles online carries inherent risk. Items get misrepresented. Parcels go missing. Disputes happen. Golisto's trade protection system is designed to eliminate the anxiety from every transaction – so you can focus on the hobby, not the paperwork.
The three layers of Golisto trade protection
Verified sellers
Every seller on Golisto must complete identity verification before they can receive payments. You are always buying from a real, verified person or business.
Human dispute resolution
If something goes wrong, Golisto's trust team steps in. Real people review real cases – tracking data, photos, listing description, and communication.
What trade protection covers
Covered
Item doesn't arrive; item arrives significantly different from listing description; item arrives damaged due to inadequate packaging; fraudulent buyer claims are covered by seller protection.
Not covered
Buyer's remorse, damage caused after delivery confirmation, and disputes opened outside the eligible window are not covered.
What does protection cost?
Trade protection is built into every transaction. No opt-in required.
Buyer fee: 5% of the final sale price + €1 service fee
Seller fee: 5% of the final sale price + €1 service fee
Frequently Asked Questions
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